Must be capable of remaining calm when responding quickly and appropriately to emergency situations. Must possess excellent communication skills and a clear speaking voice.Ībility to operate a computer, typewriter, paging system, beepers, radios, copy machine and fax machine is required.Įxperience With, Or Knowledge Of, PBX Equipment Is Preferred. Responsible for answering switchboard, directing calls to appropriate individuals, taking accurate messages and delivering same, wake-up, paging and do-not-disturb services, and effectively resolving minor guest disputes.